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7004-1 Avaya Communication Server 1000 for Avaya Aura Maintenance

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7004-1 exam Dumps Source : Avaya Communication Server 1000 for Avaya Aura Maintenance

Test Code : 7004-1
Test title : Avaya Communication Server 1000 for Avaya Aura Maintenance
Vendor title : Avaya
exam questions : 66 real Questions

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Avaya Avaya Communication Server 1000

RedSky E911 supervisor(R) answer Now Rated "Avaya Compliant" With Avaya conversation Server a thousand unlock 7.6 | killexams.com real Questions and Pass4sure dumps

CHICAGO, IL--(Marketwired - October 29, 2014) - RedSky technologies, Inc., a leading issuer of E911 application options to the enterprise market, announced that E911 manager®, including the E911 anywhere® cloud service, has effectively accomplished compliance testing with a key communications solution from Avaya, a worldwide company of trade collaboration and conversation application and features.

As enterprise shoppers assume competencies of the mobility made viable by Unified Communications, true-time belt updates supplied by means of E911 supervisor® support ensure emergency responders beget accurate information within the event of a 9-1-1 emergency. additionally, the E911 anyplace® cloud carrier can accept and route a 9-1-1 summon to any of over 6,000 Public defense Answering points within the country and Canada, and the MyE911® client permits softphone users to at once establish their vicinity when outdoor the business. This application is now compliance-confirmed through Avaya for compatibility with Avaya communique Server one thousand release 7.6.

"This compliance with the CS a thousand platform displays RedSky's commitment to steer the E911 trade by integrating their application and services with the newest applied sciences from Avaya," referred to Kevin Sallmen, Director of Product management for RedSky. "business consumers are soliciting for products and services that drudgery seamlessly collectively, providing more productiveness and more automation and RedSky is offering on this."

moreover real-time location monitoring and 9-1-1 title routing for Avaya communication Server 1000 telephones, E911 manager® features on-web site notification of 9-1-1 calls and computerized vicinity updates to PS-ALI databases and to RedSky's E911 anywhere® cloud-primarily based 9-1-1 title routing carrier.

RedSky applied sciences is a member of the Avaya DevConnect pick Product application and a expertise associate in the Avaya DevConnect software-an initiative to improve, market and promote innovative third-birthday party items that interoperate with Avaya expertise and prolong the value of a corporation's investment in its network. 

As a technology associate, RedSky is eligible to sequel up items for compliance trying out by means of the Avaya solution Interoperability and examine Lab. There, a crew of Avaya engineers develops a comprehensive examine arrangement for every utility to assess even if it's Avaya suitable. Doing so allows companies to confidently add most reliable-in-category capabilities to their community while not having to substitute their present infrastructure-dashing deployment of latest purposes and cutting back each community complexity and implementation costs. 

"RedSky's options permit companies to steer a cell personnel whereas retaining employees included in case of an emergency. by efficiently completing compliance trying out, RedSky demonstrates its continued dedication to seamless integration with Avaya products."--Eric Rossman, vp, Developer members of the family, Avaya

extra supplies www.devconnectmarketplace.comwww.avaya.com/devconnect

About Avaya Avaya is a worldwide provider of company collaboration and communications solutions, proposing unified communications, contact facilities, networking and linked features to agencies of All sizes around the globe. For greater guidance gratify search recommendation from www.avaya.com.

About RedSky RedSky is a leading issuer of E911 software solutions to the enterprise market with greater shoppers, greater expertise, and greater adventure than every other issuer. more than a million workers, students, guests and company count on RedSky for E911 insurance policy. RedSky gives you a plenary suite of on-premise and cloud-based mostly utility options and features for well-nigh any telephony platform to support big and minute corporations of every kindly seize, maneuver and carry the precise region counsel essential to give helpful 9-1-1 emergency response, conform to situation E911 rules and meet enterprise necessities for safeguard, risk administration and effectivity. Headquartered in Chicago, IL, RedSky has partnerships with other leaders in the telecommunications and 9-1-1 industries to support shape 9-1-1 policy, leverage rising technology, and harmonize to evolving regulatory requirements. For greater information, consult with www.redskyE911.com.

Attachment attainable: http://www.marketwire.com/library/MwGo/2014/10/27/11G024726/E911ManagerDatasheet-Mar2014-web-655846663821.pdf


Avaya Expands DevConnect select Product application With original know-how partners and options | killexams.com real Questions and Pass4sure dumps

SANTA CLARA, CA--(Marketwire - Feb 6, 2013) -

  • consumers now can order an extended portfolio of Avaya-suitable, third-birthday party applications at once from Avaya and its channel companions.
  • Avaya, a worldwide company of trade collaboration and communications solutions and capabilities, today introduced it has brought original technology partners and their products and capabilities to the DevConnect opt for Product software (SPP), an initiative that streamlines the style shoppers order Avaya-suitable applications. 

    solutions from 13 original and latest SPP know-how companions were introduced to the application in recent months in accordance with the strategic charge they convey to Avaya's portfolio. each is available for order at once from Avaya and its channel companions in the U.S. and Canada, with start, implementation, provider and support provided through the SPP businesses.

    lately added SPP DevConnect expertise partners and their solutions encompass:

  • CallCopy: A team of workers optimization and administration suite for Avaya air of secrecy® and Avaya Proactive Contact that works throughout dispensed contact headquarters architectures and with disparate trade functions.
  • DuVoice: Hospitality purposes for Avaya IP workplace that comprise a property management system interface, automatic wakeup calls, visitor messaging and more. 
  • FCS: Billing solutions for the hospitality industry that drudgery throughout several property administration programs and supply voicemail and construct contact with accounting for constrained carrier lodges. FCS additionally gives professional services for Avaya Hospitality Messaging Server four hundred.
  • Knoahsoft: body of workers optimization solutions for Avaya aura and Avaya IP office, including title & screen recording, satisfactory & performance administration, coaching, eLearning, Speech Analytics, publish-call Survey and workforce management tools.
  • Movitas: cell hospitality applications for Avaya aura and Avaya verbal exchange Server a thousand that permit guests to connect their mobile machine to a inn mobilephone device for calls, messages, information and promotions.
  • Mutare: Speech-to-textual content solutions for Avaya IP workplace that convert voicemail into e mail messages, rapid messages and SMS for faster response to captious calls.
  • NetIQ: network management options for Avaya verbal exchange Server 1000 and Avaya air of secrecy that precipitate up the deployment of unified communications networks, helping to preserve voice fine and enabling proactive infrastructure performance advancements.
  • OAISYS:  Voice compliance and first-class monitoring solutions for Avaya aura and Avaya IP office that drudgery throughout a wide compass of deployment forms and instruments. 
  • ObjectTel: utility that manages IP phones and different endpoints on an Avaya charisma community for trade continuity, simplified upkeep and firmware improvements, and remediation throughout distinctive Avaya techniques.
  • Phybridge: data switch innovation that delivers Ethernet and PoE over a lone pair of wire enabling businesses to construct exercise of their current TDM voice infrastructure to steer Avaya IP telephony solutions.
  • Symmetrics: A reporting and evaluation suite for Avaya air of mystery Contact core and construct contact with management gear that integrates actual-time, ancient and score in palpate with-aspect facts with metrics from functions and methods throughout the contact core - delivering an entire view of the consumer journey.
  • additionally, original options from present SPP technology partners were added to the software:

  • Conveyant: An attendant console for speedy and efficient laptop-based mostly summon processing for Avaya communique Server one thousand.
  • RSI: a original scalable, cloud-based mostly title accounting application for Avaya IP office that is accessible anywhere, every time.
  • Over 30 value-delivered solutions were delivered by Avaya and its distributors through the SPP software for the judgement that the program become introduced in may additionally 2012. each is established for Avaya interoperability through Avaya DevConnect, a global software promotion creative, third-celebration items that prolong the value of a consumer's investment in Avaya options.

    opt for Product application functions are featured on-line in the Avaya DevConnect marketplace (www.devconnectmarketplace.com).

    fees: "We exercise Symmetrics nVISION Suite with their Avaya contact middle as share of their goal to obtain the maximum viable client provider rankings from their arrangement contributors. With Symmetrics and Avaya, they score an entire view of their contributors' suffer in their contact middle, from the start of a summon in their interactive voice response (IVR) platform to its determination by route of an agent."-- stamp Cowan, senior challenge manager, contact headquarters and UC program administration, Blue cross Blue protect of Kansas city

    "we are delighted to subsist in a position to order Phybridge products from Avaya distribution because it simplifies their ordering procedure and it combines the gross customer answer into one taut bundle for their consumers. they now beget been a success the exercise of Phybridge to aid us set the Avaya IP telephony portfolio as a simple to install and control answer that leverages the customer's present telephony infrastructure, and now the ordering fashion is simply as effortless. They cannot wait to beget it added to their contracts with an Avaya half quantity!"-- Jacequeline D'Ambrosi, vp income, DJJ technologies

    "The quick boom of the Avaya DevConnect opt for Product program reflects the immense value it can provide to their consumers. We're making it less complicated than ever for them to purchase a portfolio of Avaya-suitable, third-birthday party options -- every handpicked for its strategic price. organizations beget ready entry to compelling functions that abet them drudgery greater correctly and comfortably, develop their revenues and enact greater with their Avaya investment."-- Eric Rossman, vice chairman developer relations, Avaya

    extra components

    Tags Avaya, Avaya aura, Avaya IP workplace, channel companions, communications options, DevConnect, hospitality trade, IP telephones, resellers, third-birthday celebration developers, unified communications, voice over IP

    About Avaya Avaya is a world issuer of company collaboration and communications options, providing unified communications, contact centers, networking and connected capabilities to corporations of All sizes around the world. For greater suggestions gratify talk over with www.avaya.com.

    definite statements contained in this press liberate are forward-looking statements. These statements could subsist identified by means of ahead-searching terminology akin to "count on," "agree with," "continue," "could," "estimate," "are expecting," "intend," "may additionally," "might," "plan," "capabilities," "predict," "may still" or "will" or other an identical terminology. we've primarily based these forward-searching statements on their latest expectations, assumptions, estimates and projections. while they reckon these expectations, assumptions, estimates and projections are within your means, such forward-looking statements are only predictions and involve known and unknown hazards and uncertainties, lots of which might subsist past their handle. These and different vital factors could judgement their exact results, efficiency or achievements to differ materially from any future results, efficiency or achievements expressed or implied by means of these forward-looking statements. For a list and profile of such dangers and uncertainties, gratify consult with Avaya's filings with the SEC that can subsist institute at www.sec.gov. Avaya disclaims any goal or duty to supersede or revise any ahead-searching statements, whether on account of original guidance, future pursuits or in any other case.

    follow Avaya on Twitter, fb, YouTube, LinkedIn, Flickr, and the Avaya related blog.


    Linking purposes and original user Experiences to Avaya air of secrecy via Avaya ACE | killexams.com real Questions and Pass4sure dumps

    may additionally 24, 2011

    simply introduced this week at IAUG is a brand original software called Ace Your Apps, designed to abet prolong Avaya’s transformational people-centric collaboration experiences while offering users with optimum flexibility and altenative of computing device and company software application. Joel Hackney, senior vice president of world income and marketing and president of container Operations at Avaya, describes Ace Your Apps as “a crucial proof ingredient of their ordinary approach to power americans-first collaboration that enhances consumer and consumer experiences”.

    for most companies, integration of trade functions with communications capabilities often means fork-lifting infrastructure, changing gadgets, including a sever summon handle platform, or altering the user adventure. With this Avaya program, despite the fact, companies can:

  • Leverage Avaya air of secrecy for title processing, multi-modal capabilities, and a next-generation SIP structure
  • set up a communications-enabled enterprise platform
  • retain consumer experiences and contours
  • Reuse infrastructure and handsets
  • Maximize flexibility and altenative to integrate assorted vendors’ options
  • on the heart of this application is a compelling present for agencies with Avaya air of mystery or Avaya communique Server 1000 and Microsoft or IBM quick messaging and presence customers. organizations existing types of Avaya air of secrecy or Avaya CS 1000 are entitled to one free computer integration consumer license for every UC-entitled user (up to $a hundred and forty/person in cost).   This adds as much as a significant discount rates – as much as 87 p.c for five,000 deployed users – plus the potential to set up a communications-enabled enterprise procedure (CEBP) platform that may extra power innovation and workflow efficiency with the aid of integrating crucial company strategies with the goal to grow aggressive competencies through each the extension of productivity boom within the trade to desk-certain and cell worker's and across the provide chain.  

    The Microsoft Communicator Add-in integrates Avaya charisma with OCS R2 the exercise of client-aspect OCS/Lync integration on-prem and within the cloud with BPOS (and office 365 in 3Q11). best the OCS/Lync run-of-the-mill CAL is required decreasing purchasers’ expend by route of cutting back Microsoft license charges.   worker productiveness is additionally more advantageous with click-to-name and telephony presence from Avaya aura handsets without the should purchase OCS/Lync gadgets, whereas the person event with Microsoft workplace Communicator (OC) is preserved with lone sign-on and assist for mobile and laptop modes assisting G.711, 722, 729 codecs.   moreover, users can leverage Avaya charisma’s loaded feature set at once inside OC customer including a conversation window enabling mid title control (free up, hold and retrieve, DTMF), click on-to-video and CRM integration.

    With client-facet integration there are a lot of merits from the customer viewpoint when it comes to the function/functionality and software flexibility.   for example, there is taut integration with the OCS/Lync IM/presence client.   You don’t need OCS/Lync voice and linked trade CAL (OCS) or Plus CAL (Lync) – a key requirement with Microsoft far off title control (RCC) and Direct SIP integration.   customer-side integration preserves a lone dial arrangement and the consumer journey of the OCS/Lync client while permitting customer option of handsets – a transparent saver.   and you may click on-to-name from office apps.

    On the Microsoft facet, Direct SIP is not a real integration model. It’s greater of a coexistence model with islands of users requiring OCS/Lync voice and distinctive dial plans.   A sever 3rd celebration platform is required for the Contact core. There is limited mobility guide, absence of a roadmap to VDI, and no voice integration for CEBP. RCC, having said that, requires a 2nd customer to abet cell, far off, and no-desk cellphone users. additionally, Lync 2010 will now not support here RCC aspects: Downloading of normalization guidelines, video calling for RCC clients, transferring conferences to person's own numbers, and subsist a share of from dialog box when joining conferences.

    The IBM Lotus Sametime integration contains sizzling Desking to maneuver mobilephone and video contraptions.   workers can exercise their desk telephones or favourite devices to click-to-name or click on-to-video and to glance presence and presence fame adjustments All over cellphone or video calls from inside Sametime.   workers may additionally title any number by the exercise of integrated client as well as click-to-name from contacts and email. 

    Put into actual commemorate the ACE Your Apps solution improves worker productiveness and client service while decreasing expenses. A US-primarily based monetary establishment, with an present Avaya telephony infrastructure these days purchased: Avaya Flare Early Adopter package, as well as Avaya one-X mobile for visiting workers, and Microsoft OCS 2007 R2 for IM and presence. This enterprise needs to execute on its strategy for a unified digital computing device that integrates Avaya one-X aspects into Microsoft IM and presence with out introducing a brand original customer journey to its clients. Its solution turned into an preliminary deployment of 900 users of the Avaya’s Microsoft Communicator Add-In (with expertise to scale to 1,800 by 12 months conclusion). The Add-in elements taut integration between Microsoft workplace Communicator purchasers and Avaya air of mystery CM to provide a seamless, intuitive conclusion user adventure for multi-modal communications. This integration preserves their funding in current Avaya infrastructure, including desk telephones while featuring the client with CEBP enablement platform for purposes.

    In summary, the ACE Your Apps software allows valued clientele to obtain an finest tradeoff of company requirements for boosting individual and trade procedure productiveness, interoperability with legacy infrastructure and complete suffuse of possession (TCO). Legacy Avaya investments are protected. discounts additionally accrue on the Microsoft side as no Microsoft voice CAL licenses nor OCS/Lync instruments are required.   firms score the additional Avaya charisma rate reductions of: lone dial plan, lone voice, video, and unified messaging network, trunk consolidation, and compliance. Avaya ACE acts as the lone connection aspect to alleviate PBX upgrades and simplify PBX integration.

    here's a bold step in opposition t multi-seller interoperability and demonstrates the efficacious capabilities provided through Avaya’s ACE.

    this article supported with the aid of Avaya.

    David Yedwab, a expertise advertising trade veteran with greater than 25 years journey presenting enterprise fashion information to foremost tech businesses, writes the pondering It via column for unified communications. To study greater of David’s articles, gratify visit his columnist page.

    Edited through Jennifer Russell


    7004-1 Avaya Communication Server 1000 for Avaya Aura Maintenance

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    7004-1 exam Dumps Source : Avaya Communication Server 1000 for Avaya Aura Maintenance

    Test Code : 7004-1
    Test title : Avaya Communication Server 1000 for Avaya Aura Maintenance
    Vendor title : Avaya
    exam questions : 66 real Questions

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    Avaya Introduces Virtualized Unified Communications Solution | killexams.com real questions and Pass4sure dumps

    SOURCE: Avaya

    Avaya

    October 12, 2009 05:30 ET

    New Avaya Aura™ Solution for Companies With up to 2400 Employees Is One of the First to exercise Virtualization Technology to Simplify Real-Time Communications, Reduce Power and Hardware

    BASKING RIDGE, NJ--(Marketwire - October 12, 2009) - Unified communications and collaboration just became more practical for midsize enterprises. Avaya today announced Avaya Aura™ midsize solution for enterprises, a single-server, unified communications solution for businesses as minute as 100 employees and scalable up to 2400 users and 250 locations. The original solution reduces complexity, saves money and puts advanced unified communications and contact centers within facile reach.

    The Avaya Aura midsize solution for enterprises is one of the first in the industry to exercise standards-based virtualization technology for real-time communications. Virtualization -- the exercise of software to allow a lone piece of hardware to flee multiple applications at the same time -- will subsist the de facto fashion for Avaya to deploy applications going forward.

    Called Avaya Aura System Platform, this unique, real-time virtualization technology enables unmodified versions of Avaya Communication Manager, Voice Messaging, SIP Enablement Services, Application Enablement Services, Utility Services and Media Services to subsist deployed on a lone server. The Avaya Aura midsize solution for enterprises uses System Platform with standard, commercial servers certified by Avaya to deliver the security, scalability and resiliency which businesses need for their mission-critical communications.

    The benefits of the Avaya Aura midsize solution for enterprises include:

    -- Up to 75 percent reduction in hardware, power and cooling and maintenance requirements for a low total cost of ownership and a more environmentally friendly approach -- Simplified installation and ongoing management with integrated services for administrators, powerful wizards and self-use administration enable the entire solution to subsist remotely deployed in 1-2 hours. -- towering resiliency with built in remote monitoring, no lone point of failure and an optional backup server for redundancy

    "When they launched Avaya Aura in May, it provided a breakthrough solution for big enterprises looking to flee their unified communications and contact headquarters systems more efficiently," said Alan Baratz, president, Global Communications Systems and senior vice president at Avaya. "With the release of Avaya Aura midsize solution for enterprises, they provide the same, high-performing functionality to even more businesses."

    Customers can moreover easily add Avaya Contact headquarters Express (CCE), a multi-channel contact headquarters solution for mid-size enterprises to deliver sophisticated customer service capabilities using an array of features including a unified desktop display, advanced multimedia tools and integration to CRM software including Microsoft Dynamics™ CRM. The CCE common administration utensil will soon subsist enhanced to let companies manage the contact center-related data and capabilities of Avaya Aura Communication Manager from within CCE.

    The Avaya Aura midsize solution for enterprises comes in both standard and Enterprise Editions. Enterprise Edition includes the Avaya Unified Communications All Inclusive end-user package; companies using standard Edition can purchase the package for $60 per user. Avaya Unified Communications All Inclusive is a lone license that provides facile access to corporate communications from simple, consistent interfaces whether an employee is mobile, at home or remote offices, a hotel or at work.

    The Avaya Aura midsize solution for enterprises will subsist globally available in November.

    Customers find a wide compass of value in Avaya Aura midsize solution for enterprise

    MECCA Services (Mid-Eastern Council on Chemical Abuse), a community-based, not-for-profit organization with 11 locations in Iowa, offers gist ill-treat treatment and prevention programs and behavioral health services. The non-profit organization was looking to prick costs and gain more control than it had with its previous hosted solution but wanted to avoid a complex, hardware-intensive unified communications environment, and subsist ready to assume edge of end-to-end SIP. Working with NACR, an Avaya Platinum-certified channel partner, the organization implemented the Avaya Aura midsize solution for enterprises.

    "The biggest capitalize is what you score for the money with Avaya Aura midsize solution for enterprises. All those applications in one set -- it's remarkable," said Todd Yelland, IT director for MECCA. "The benefits of virtualization are pretty obvious. Coming from a hosted solution, this will give us a much lower total cost of ownership without the recurring monthly charge, and much more control, with the ease of management and exercise they need. In addition, the Avaya Aura solution gets us closer to that total SIP environment they espy as the future."

    US Helicopter, a subsidiary of Bell Helicopter, a Textron Company, has approximately 300 employees who perform helicopter maintenance and modification at its eight-building campus in Alabama. With a two-person IT staff and customers who comprise multiple civilian and military agencies, the need for simplicity, security and dependability is critical. Working with Avaya channel partner, Pruitt Communications, US Helicopter installed the Avaya Aura midsize solution for enterprises Avaya Aura System Platform virtualization technology.

    "We had the Avaya Aura midsize solution for enterprises with telephony, messaging and other applications up and running in a matter of hours -- about a tenth of the time it used to assume for traditional implementations," said Rob Dodson, IT manager, US Helicopter. "The solution is so facile to exercise and administer, they won't beget to add more IT staff to support a original facility we're edifice on the other side of town. Users treasure the messaging and phones, plus if they gallop to a different edifice to drudgery on a different project, they just assume their phone with them and plug in."

    Located in London, Beaumont trade Centres provides serviced executive offices for companies that need estimable professional accommodations on a short- or long-term basis. Its centres accommodate All size businesses, from big established firms to individuals just starting out. Their "sweet spot" of tenants are in the financial, legal and media communities and require the highest standard of communications technology in the configuration that suits the trade best. The Avaya Aura midsize solution for enterprises was recommended and delivered by Centrix, an Avaya accredited channel partner.

    "The Avaya Aura midsize solution for enterprises ensured that their tenants would beget the towering reliability and modularity they require to conduct their trade successfully, without the need for extensive administration and maintenance," said Christine Walcher, centre manager, Beaumont trade Centres. "Companies that exercise their trade centres minister to construct more exercise of technology, so the IP and desktop integration features provide extra value and abet us construct the centre even more appealing for prospective tenants. Avaya's advanced messaging and 'follow me' features allow these businesses to wait at the top of their games and grow quickly. Additionally, the Avaya Aura System Platform virtualization technology means they don't beget to flee an entire server farm to meet the different needs of each tenant -- they can effectively customize communications services to each company's specific needs. Avaya Aura is helping us maintain their solid reputation as a trade centre colleague of altenative in the UK."

    IDC Whitepaper: Virtualizing UC: Reaping the Benefits and Understanding the Issues for Real-Time Communications http://bit.ly/15m4TH

    Video Overview: Avaya Aura™ System Platform Technology - http://bit.ly/2YrC5e

    Podcast: Avaya Aura™ - Innovation for Midsize Enterprises - http://bit.ly/8uESA

    About Avaya

    Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of All sizes depend on Avaya for state-of-the-art communications that help efficiency, collaboration, customer service, and competitiveness. For more information gratify visit www.avaya.com.


    Avaya UC product overview: Aura Communication Manager | killexams.com real questions and Pass4sure dumps

    Editor's note: This article is share of a buying steer on unified communications. The features in this chain describe the evolution of UC, its exercise cases and the notable criteria to reckon when buying a UC product. The chain moreover compares the top UC products in the market. This article gives an overview of Avaya UC products.

    Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC suffer for users of any company size.

    The Avaya UC platform is a springy and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.

    Communication Manager provides UC foundation

    The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.

    The Communication Manager registers and maintains All Session Initiation Protocol (SIP) endpoints, summon routing, summon queuing, prioritization of voice and video calls and much more. The product moreover has built-in conferencing and contact headquarters applications -- suitable for companies with summon centers and demanding conferencing needs. 

    The Communication Manager offers more than 700 features that are available to All users, no matter where they are working from, including office users and remote users working from home or on the road.

    With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is viable using Avaya's media gateways, such as the Avaya G250. These media gateways drudgery pretty much the same route as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound summon routing to PSTN and ISDN services.

    Critical environments can moreover beget a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the luckless event that both servers are down, users will automatically register to the media gateway -- if available -- and beget access to basic telephony services until the servers are restored. 

    The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, precipitate and smaller hardware requirements, as opposed to other non-Linux-based systems.

    The Communication Manager can support up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for minute to larger enterprises.

    Session Manager controls calls and costs

    The Avaya Aura Session Manager is the core of Avaya's SIP-based architecture, unifying All Avaya UC services. Aura Session Manager integrates with Avaya's Aura Communication Manager, media gateways, messaging services, session rim controller, conferencing, contact headquarters and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs.

    The Aura platform can fortunate companies of any size, but seems well-suited for big enterprises with multiple sites and a variety of VoIP equipment.

    Avaya's Aura Session Manager has the unique talent to allow enterprise-wide dial plans across multiple vendor PBX environments. It can create systemwide network routing rules to route calls in a cost-efficient manner using least-cost routing methods, alternative routing, time-of-day routing, toll avoidance and more.

    Session Manager is truly an enterprise product, as it can support up to 250,000 SIP users, 350,000 SIP devices, 300,000 dial patterns, 1,000 SIP domains and many more. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-party PBXs, making it springy and facile to integrate with existing infrastructure.

    With a tolerance of up to 1,000-millisecond (ms) round-trip retard -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.

    Presence Services looks to enhance collaboration

    Avaya's Aura Presence Services is an Avaya UC server designed to abet users collaborate more effectively by collecting and broadcasting presence information across All users connected to the Aura Platform. Using the presence information, users can espy who is busy, away from their desk, on the phone, doesn't want to subsist disturbed, or simply not available, therefore saving time.

    Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering plenary UC services. Some application examples comprise Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 chain and 96X1 Series.

    One notable feature is that Avaya's Aura Presence Services provides plenary support of both the SIMPLE and XMPP protocols, which means companies can exercise the presence software of their choice.

    Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB arduous drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to subsist present at once.

    Each Presence Service node can support up to 16,000 SIP users and H.323 users, while this number can enlarge to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

    Messaging server converts voicemail to text

    Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can beget quick and facile access to messages. captious original messages can alert employees and abet maintain towering customer service standards in any character of business.

    Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to assure a title instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to assure names to address voicemail messages; and many more functions.

    Some other well-organized features comprise Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to exercise their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.

    Aura Messaging can flee on a standalone server or a supported virtualized environment such as VMware. Redundancy is moreover available using the N+1 redundancy configuration.

    Deployment of Aura Messaging provides two paths: standard Messaging server where a lone server combines the role of an application and storage server, or towering storage capacity Messaging server where it serves as a big storage server that can support a larger number of mailboxes.

    Aura Messaging can support up to 20,000 users and 300 ports, depending on the deployment configuration.

    Virtual Application Manager available at no cost

    As with most UC solutions, Avaya's Aura platform and components fully support virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya moreover offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.

    With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the need for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and support the Avaya virtualized applications.

    Avaya's products are available through its website or channel partners. With its compass of core add-ons and extensions, the Aura platform can fortunate companies of any size, but seems well-suited for big enterprises with multiple sites and a variety of VoIP equipment.


    Linking Applications and original User Experiences to Avaya Aura through Avaya ACE | killexams.com real questions and Pass4sure dumps

    May 24, 2011

    Just announced this week at IAUG is a original program called Ace Your Apps, designed to abet extend Avaya’s transformational people-centric collaboration experiences while providing users with maximum flexibility and altenative of desktop and trade application software. Joel Hackney, senior vice president of Global Sales and Marketing and president of bailiwick Operations at Avaya, describes Ace Your Apps as “a captious proof point of their overall strategy to drive people-first collaboration that enhances user and customer experiences”.

    For most enterprises, integration of trade applications with communications capabilities often means fork-lifting infrastructure, replacing devices, adding a sever summon control platform, or changing the user experience. With this Avaya program, however, companies can:

  • Leverage Avaya Aura for summon processing, multi-modal capabilities, and a next-generation SIP architecture
  • Establish a communications-enabled trade platform
  • Preserve user experiences and features
  • Reuse infrastructure and handsets
  • Maximize flexibility and altenative to integrate multiple vendors’ solutions
  • At the heart of this program is a compelling tender for enterprises with Avaya Aura or Avaya Communication Server 1000 and Microsoft or IBM instant messaging and presence clients. Enterprises current versions of Avaya Aura or Avaya CS 1000 are entitled to one free desktop integration user license for each UC-entitled user (up to $140/user in value).   This adds up to a significant savings – up to 87 percent for 5,000 deployed users – plus the talent to establish a communications-enabled trade process (CEBP) platform that can further drive innovation and workflow efficiency by integrating captious trade processes in order to grow competitive edge through both the extension of productivity growth within the enterprise to desk-bound and mobile workers and across the supply chain.  

    The Microsoft Communicator Add-in integrates Avaya Aura with OCS R2 using client-side OCS/Lync integration on-prem and in the cloud with BPOS (and Office 365 in 3Q11). Only the OCS/Lync standard CAL is required reducing customers’ expend by reducing Microsoft license costs.   Worker productivity is moreover enhanced with click-to-call and telephony presence from Avaya Aura handsets without the need to purchase OCS/Lync devices, while the user suffer with Microsoft Office Communicator (OC) is preserved with lone sign-on and support for phone and computer modes supporting G.711, 722, 729 codecs.   Moreover, users can leverage Avaya Aura’s loaded feature set directly within OC client including a conversation window allowing mid summon control (release, hold and retrieve, DTMF), click-to-video and CRM integration.

    With client-side integration there are a lot of benefits from the customer perspective in terms of the feature/functionality and software flexibility.   For example, there is taut integration with the OCS/Lync IM/presence client.   You don’t need OCS/Lync voice and associated Enterprise CAL (OCS) or Plus CAL (Lync) – a key requirement with Microsoft Remote summon Control (RCC) and Direct SIP integration.   Client-side integration preserves a lone dial arrangement and the user suffer of the OCS/Lync client while allowing client altenative of handsets – a lucid saver.   And you can click-to-call from Office apps.

    On the Microsoft side, Direct SIP is not a proper integration model. It’s more of a coexistence model with islands of users requiring OCS/Lync voice and multiple dial plans.   A sever 3rd party platform is required for the Contact Center. There is limited mobility support, absence of a roadmap to VDI, and no voice integration for CEBP. RCC, on the other hand, requires a second client to support mobile, remote, and no-desk phone users. Moreover, Lync 2010 will not support the following RCC features: Downloading of normalization rules, video calling for RCC users, transferring conferences to user's own numbers, and unite from dialog box when joining conferences.

    The IBM Lotus Sametime integration includes irritated Desking to manage phone and video devices.   Workers can exercise their desk phones or preferred devices to click-to-call or click-to-video and to espy presence and presence status changes during phone or video calls from within Sametime.   Workers may summon any number via integrated client as well as click-to-call from contacts and e-mail. 

    Put into actual rehearse the ACE Your Apps solution improves employee productivity and customer service while reducing costs. A US-based pecuniary institution, with an existing Avaya telephony infrastructure recently purchased: Avaya Flare Early Adopter Kit, as well as Avaya one-X Mobile for travelling workers, and Microsoft OCS 2007 R2 for IM and presence. This company needs to execute on its strategy for a unified virtual desktop that integrates Avaya one-X features into Microsoft IM and presence without introducing a original client suffer to its users. Its solution was an initial deployment of 900 users of the Avaya’s Microsoft Communicator Add-In (with potential to scale to 1,800 by year end). The Add-in features taut integration between Microsoft Office Communicator clients and Avaya Aura CM to provide a seamless, intuitive quit user suffer for multi-modal communications. This integration preserves their investment in existing Avaya infrastructure, including desk phones while providing the customer with CEBP enablement platform for applications.

    In summary, the ACE Your Apps program allows customers to achieve an optimal tradeoff of trade requirements for enhancing individual and trade process productivity, interoperability with legacy infrastructure and total cost of ownership (TCO). Legacy Avaya investments are protected. Savings moreover accrue on the Microsoft side as no Microsoft voice CAL licenses nor OCS/Lync devices are required.   Enterprises score the additional Avaya Aura savings of: lone dial plan, lone voice, video, and unified messaging network, trunk consolidation, and compliance. Avaya ACE acts as the lone connection point to alleviate PBX upgrades and simplify PBX integration.

    This is a bold step towards multi-vendor interoperability and demonstrates the powerful capabilities provided by Avaya’s ACE.

    This article supported by Avaya.

    David Yedwab, a technology marketing industry veteran with more than 25 years suffer providing trade strategy recommendation to major tech firms, writes the Thinking It Through column for unified communications. To read more of David’s articles, gratify visit his columnist page.

    Edited by Jennifer Russell



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