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IBM (IBM) Q3 2021 income name Transcript | M2010-616 PDF Braindumps and Practice Test

a close up of a logo: IBM (IBM) Q3 2021 Earnings Call Transcript © provided through The Motley fool IBM (IBM) Q3 2021 earnings call Transcript

IBM (NYSE: IBM)

Q3 2021 earnings call

Oct 20, 2021, 5:00 p.m. ET

Contents:
  • organized Remarks
  • Questions and answers
  • call contributors
  • prepared Remarks:

    Operator

    Welcome, and thank you for standing by means of. at the moment, all contributors are in a listen-most effective mode. modern-day convention is being recorded. if in case you have any objections, you may also disconnect at present.

    Now i will turn the meeting over to Ms. Patricia Murphy with IBM. Ma'am, you may additionally start.

    Patricia Murphy -- vp of Investor members of the family

    thanks. here is Patricia Murphy, and i'd want to welcome you to IBM's third-quarter 2021 earnings presentation. i am right here with Arvind Krishna, IBM's chairman and chief govt officer; and Jim Kavanaugh, IBM's senior vice president and chief economic officer. [Inaudible] prepared remarks on the IBM investor website within a few hours, and a replay will be obtainable through this time the next day.

    i may remind you the separation of Kyndryl is anticipated to be accomplished originally of December. And in consequence, their third-quarter efficiency reflects IBM, including the managed infrastructure functions company and their pre-separation segment structure. feedback made during this presentation could be considered ahead-searching beneath the deepest Securities Litigation Reform Act of 1995. These statements involve components that may cause their exact effects to differ materially.

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    this article is a transcript of this conference name produced for The Motley fool. while they strive for their foolish best, there may be error, omissions, or inaccuracies in this transcript. as with any their articles, The Motley idiot doesn't assume any accountability to your use of this content material, and they strongly motivate you to do your personal research, including paying attention to the call yourself and studying the enterprise's SEC filings. Please see their phrases and stipulations for additional particulars, including their obligatory Capitalized Disclaimers of liability.

    The Motley fool has no place in any of the shares mentioned. The Motley idiot has a disclosure policy.

    counsel about these elements is blanketed in the enterprise's SEC filings. The presentation additionally includes non-GAAP measures to supply additional information to investors. as an instance, they latest earnings and signings growth in constant foreign money. moreover, to supply a view in keeping with their go-ahead enterprise, we'll focus on consistent-currency increase, adjusting for the divested agencies for the impacted traces of complete revenue, cloud, and their geographic efficiency.

    We supplied reconciliation charts for these and different non-GAAP measures at the conclusion of the presentation, 8-ok submitted to the SEC. With that, i'll turn the name over to Arvind.

    Arvind Krishna -- Chairman and Chief executive Officer

    thank you, Patricia, and thanks to all of you for joining us these days to talk about their third-quarter performance. At their fresh investor briefing, they laid out their hybrid cloud and AI approach and their strategy to delivering mighty free cash stream and sustainable mid-single-digit earnings growth starting in 2022. For the last 12 months and a half, they now have been taking actions and investing to execute their approach. This quarter, they stated modest revenue growth and delivered strong free cash flow, generated over $11 billion of adjusted free money movement over the final 12 months.

    We additionally made tangible growth in their key boom areas of software and consulting. With that, i'll well known that in different areas of the company, they fell wanting their expectation; programs right through the end of the z15 cycle and global technology capabilities traces pausing forward of the general public filing of the kind 10 and separation of Kyndryl. they have made extra growth within the Kyndryl separation within the last two weeks and announced the distribution date of November 3, which is ahead of their normal schedule. now they have carried out a great deal to prepare Kyndryl for this second.

    We took structural moves to enhance the income profile. The management group is in region. worker transfers and the monstrous majority of customer contract innovations are complete. They are now even more certain that isolating this enterprise creates value through focal point.

    That referred to, the people of GTS had been a part of IBM for a long time. hence, it's with blended emotions that we're reporting on this segment for the ultimate time. And just yesterday, you heard from Martin and his administration team superior method and value proposition. The separation is only one of the numerous moves we're taking to focus their business on hybrid cloud and AI and increase their economic profile.

    To provide you with some colour on IBM's performance with the exception of Kyndryl, they delivered 2% profits boom this quarter. That compares to 1% in the second quarter and minus 1% within the first quarter. These consequences reflect the powerful demand for expertise items and features that help their consumers boost their digital transformation. Their utility income boom changed into led with the aid of red Hat, protection, automation, and Cloud Paks across their utility.

    international business features, soon to be IBM Consulting, accelerated profits boom to a double-digit rate. utility and consulting are their two main drivers of increase, and this turned into definitely authentic this quarter. i'll now expand on the development they made within the third quarter towards their future. As I actually have described in the past, they have a platform-centric approach, trying to fulfill clients anyplace they're in their experience.

    The platform they now have built is open, relaxed, and flexible and continues to profit traction in the market. we've more than 3,500 shoppers the use of their hybrid cloud platform, not handiest fuels their crimson Hat profits performance but also provides a pretty good base for the multiplier impact across software and functions. IBM Consulting is helping to drive this platform adoption and this quarter, had over 180 new pink Hat engagements. Their teams work alongside their purchasers to co-create business items and solutions.

    to this point, we've achieved greater than four,000 IBM storage engagements. within the ultimate quarter, extra clients are leveraging their platform capabilities and their advantage to liberate company cost. announced DISH is the use of IBM utility and features to aid automate their cloud-native 5G network; Cloud Pak for community Automation, which is used with AI, automation, and orchestration capabilities used through DISH to high-quality-tune velocity stages or insurance areas counting on the wants of selected shoppers. constructing on their partnership spanning half a century, they introduced credit score Mutuel is growing an IBM technology and talents hub in France.

    the brand new hub will help credit Mutuel leverage AI, statistics, cloud, and IBM Z. also introduced a brand new settlement with CaixaBank, one of the most biggest banks in Europe, to enhance its digital capabilities with IBM Cloud for financial capabilities and the brand new IBM Cloud Multizone region in Spain. CaixaBank will leverage IBM Consulting business advantage to movement to a hybrid cloud approach for modernization. This quarter, they continued to leverage their ecosystem to force what they described at their investor briefing as a flywheel of increase.

    it really is the greater they grow, the more their companions develop and vice versa. We're partnering with select GSIs to deliver joint options to market. This quarter, Atos announced the setup of the Atos Cloud middle of Excellence to assist financial services consumers with their digital transformation event. also have persevered momentum and earnings boom from their partnership with trade-main ISVs and hyperscalers.

    [Inaudible], we're partnering with Adobe to help the British pharmacy chain, Boots, seriously change their e-commerce platform and carry new digital client experiences. while they invest in partnerships, they also make investments organically and inorganically to convey innovation. They made sixteen acquisitions due to the fact that April 2020, including BoxBoat and Bluetab in the third quarter. These will fortify their hybrid cloud consulting skill.

    within the same manner, we're organically constructing new improvements that depend to their valued clientele. i may point out a couple of new introductions beginning with their improvements in software. in the quarter, pink Hat delivered a new rearchitectured edition of the red Hat Ansible automation platform. pink Hat also launched a new edition of its superior cluster management of Kubernetes.

    These two products at the moment are more tightly integrated, which helps power hybrid cloud automation. furthermore, the latest version of purple Hat OpenShift became commonly obtainable. IBM Cloud Paks run any place that OpenShift runs. They use regular features similar to logging, metering, monitoring, and protection and are infused with improvements and capabilities from IBM research to carry a good deal more value than containerized code.

    in this quarter, they launched Cloud Pak for safety, SaaS, as well as new types of Cloud Pak for Integration, Cloud Pak for network Automation, and the Maximo application suite. additionally lately introduced their Environmental Intelligence application suite. Product in accordance with their Cloud Pak for data and leveraging their climate capabilities is designed to support organizations measure, computer screen, and predict environmental results however also to help simplify ESG reporting. As you know, they made a dedication to be web-zero greenhouse fuel emissions with the aid of 2030.

    we can leverage this answer to notify administration as they take motion to reach this aim. Their methods business, they currently launched Power10. Power10 has entertaining hardware improvements, including a processor especially optimized for statistics-intensive workloads similar to SAP S/4HANA. right through the quarter, they additionally introduced a Telum processor.

    This 7-nanometer microprocessor is engineered to aid purchasers profit insights from their facts on the speed of the workload. at the identical time, now they have continued to peer quantum computing as a promising enviornment of possibility that allows you to play out in the long run. Their groups are challenging at work to movement this exciting container ahead. buyers can have a chance to be trained greater about this in the subsequent month.

    Let me immediately highlight one ESG announcement they made recently. To aid protect the rights and privateness of cloud shoppers, they have joined other primary organizations within the tech industry, Amazon, Google, Microsoft, Salesforce, and SAP, to establish the depended on cloud principles. This initiative is in keeping with their lengthy-standing focus on have faith and transparency. earlier than I transition to Jim, let me reiterate three messages they conveyed all the way through their investor briefing.

    First, they are optimizing their portfolio to power mid-single-digit income growth beginning in 2022. 2d, we're increasing their focal point and agility to more desirable serve customers. Third, they are generating amazing free money flow that allows their investments while providing pleasing shareholder returns. This quarter, they took an extra step toward this future.

    whereas a good deal remains to be executed, they are assured they will achieve their midterm aims. Jim, over to you.

    Jim Kavanaugh -- Senior vice chairman and Chief economic Officer

    Thanks, Arvind. Over the last yr, they now have been very clear on both most essential measures of success: earnings boom and free money circulate generation. i could start with these key metrics. within the third quarter, their salary of $17.6 billion become up as pronounced and down modestly at steady forex.

    excluding the content for you to go to Kyndryl, IBM's profits grew 2% with an enhancing fashion over the remaining three quarters. Their money era become up for the quarter, yr thus far, and trailing 12 months. This excludes the money prices associated with the separation of Kyndryl and the structural moves initiated at the end of remaining yr. looking at their profits from a section viewpoint, global company functions boom accelerated to 11%, and their utility salary was up 2%.

    These groups could be their growth drivers into the long run and collectively characterize over 70% of their publish-separation income profile. systems declined this quarter through 12%, reflecting product cycle dynamics. throughout their segments, IBM's cloud earnings turned into up eleven% over ultimate yr, and it's up 17%, except the cloud salary going to Kyndryl. here's led by way of world enterprise functions and Cloud and Cognitive application, that are up 27% and 28%, respectively, over that duration.

    relocating on to the earnings dynamics. Pretax margin is up 10 basis aspects sequentially however down one hundred groundwork features yr to 12 months. As they saw the demand atmosphere enhancing in the fourth quarter of closing 12 months, they have been expanding investments in advantage, innovation, and their ecosystem, organically and through acquisition. in the third quarter, they persisted to aggressively rent, bringing in technical talent in pink Hat and enormously professional capabilities in Consulting.

    We're scaling substances in their garages to supply a greater experiential consulting and revenue approach. We're including customer success managers to help consumers get essentially the most value out of their IBM solution, and we're expanding investments in R&D to convey innovations in their hybrid cloud platform, AI, and rising applied sciences like Quantum. The structural actions they initiated at the end of last yr are funding some of those investments. Roughly two-thirds of the reductions from these moves handle stranded fees from the separation and create fiscal flexibility to be reinvested for growth.

    The other one-third handle the global know-how features earnings profile ahead of the separation, and we're seeing improvement within the GTS gross margin. Their third-quarter working tax price got here in about 5%, which is reduce than what they talked about last quarter. This become as a result of discrete tax merits that passed off earlier than they up to now expected as they prepare for the Kyndryl separation. it be important to observe that their view of the whole-year operating tax rate has not modified due to the fact January.

    i'll comment on their free cash circulate and stability sheet position. They generated $5 billion of adjusted free money circulate 12 months to this point and $eleven.1 billion over the final 12 months. both exclude cash impacts of about $1.eight billion for the structural actions initiated late remaining year and transaction fees associated with the separation of Kyndryl. Their adjusted free cash movement over the closing year is up about $300 million with increase in their underlying enterprise efficiency mitigated through a money tax headwind.

    Our money steadiness at the conclusion of September become $eight.four billion, up just a little from June however down about $6 billion from yr-conclusion. Over the equal length, their debt is down $7 billion. moreover debt reduction 12 months to this point, we've got used $three billion for acquisitions and over $four billion for shareholder returns through dividends. Their strong money generation and disciplined financial management provides the gasoline to invest in their company and pay a good looking dividend.

    Turning to the segments. Cloud and Cognitive utility earnings grew 2%. we've a strong habitual salary base in software. Renewal charges for subscription and aid were up once more this quarter, contributing to the increase in their application deferred income stability over the closing 12 months.

    by using company area, Cloud and facts platforms income became up 9%, while Cognitive purposes declined 1%, and Transaction Processing systems become down 9%. They currently shared plans to supply new utility salary classes starting in the fourth quarter. they are able to mix their two utility increase vectors, Cloud and facts platforms and Cognitive applications, and within that, provide superior transparency into efficiency and traits through business area. searching across these increase vectors, red Hat, protection, and automation fueled profits boom this quarter.

    pink Hat revenue become up 17% on a historically normalized foundation and 23% all-in. Going forward, they can focus on this all-in increase given these views will converge over the subsequent year as the affect of the deferred earnings impairment dissipates. crimson Hat profits boom turned into pushed via double-digit increase in each infrastructure and software construction and rising technology. And they had more than forty% increase in OpenShift ordinary profits.

    boom in automation turned into led by using key options like Cloud Pak for Integration, and Cloud Pak for enterprise Automation, as well as a robust start to their accurate Instana and Turbonomic acquisition. Their information and AI salary became down modestly. They had strength in Cloud Pak for facts, climate, and Maximo and declines in on-premise records ops portfolio and provide chain as it wrapped on a powerful third quarter final 12 months. protection continues to be a key strategic focal point enviornment as we're helping purchasers undertake zero have faith architecture with Cloud Pak for protection and export services.

    increase in security revenue persevered this quarter, led by threat management application and features as consumers reply to the evolving cybersecurity ambiance. in the spirit of transparency, i could deliver a few extra metrics into their efficiency. Their annual habitual earnings, or ARR, throughout these application increase vectors grew 7%. here is an excellent indication of the development in their hybrid cloud and AI client adoption.

    And we've over $eight billion in utility cloud revenue over the last yr, which is up 28%. Turning to their utility value vector, transaction processing platforms. They supply flexibility to their customers and how they purchase this mission-critical software. Over the closing 18 months, they have considered a choice for opex over capex.

    This continues to pressure perpetual licenses in prefer of more consumption-like model. however importantly, they once more had effective renewal quotes in their transaction processing platform software. here is a pretty good indication that shoppers see lengthy-term value in these offerings. taking a look at earnings for the application segment, they increased pre-tax margin sequentially, whereas they proceed to invest in new innovation and their ecosystem.

    moving to world business capabilities. revenue increase accelerated to 11%. Even with the amazing income performance, their book-to-bill ratio was more desirable than one. Their GBS price proposition is aligned to their clients' priorities.

    We're assisting their customers seize new growth opportunities and raise operational flexibility and productivity with hybrid cloud and AI. They leverage their incumbency, IBM technology, and strategic partnerships to modernize their applications and digitally radically change their organizations at scale. GBS earnings increase is led via their cloud providing. GBS cloud income now represents greater than $7 billion of income over the closing 12 months and is up 27%.

    This efficiency reflects the continued investments we're making in their red Hat, Microsoft, and AWS practices. As Arvind talked about, they added over 180 red Hat client engagements this quarter. This contributes to total red Hat-related signings of near $three.5 billion given that the acquisition. inside their eleven% revenue boom, consulting was up sixteen%.

    there's strong demand right here. We're leveraging their potential and ecosystem partners to transform their consumers' business approaches and modernize applications in response to OpenShift. international processing functions revenue become up 19%. Their choices in finance, procurement, and talent and transformation all grew at double-digit quotes.

    further and further, we're connecting consulting and BPO to transform client workflows the use of hybrid cloud and AI. finally, in application administration, revenue increase accelerated to five%, off a prior year that was impacted via the pandemic. growth this quarter become driven by using administration of applications in a multi-cloud ambiance. i'll shift to GBS earnings profile, where their powerful earnings efficiency drove gross and pre-tax earnings dollar growth.

    Our gross and pre-tax margins superior sequentially however were down year to 12 months. With the market opportunity they see, we're making conscious selections to make investments forward of revenue. they are investing in strategic partnerships, new offerings and practices, and integrating and scaling out their acquisition. As i mentioned past, they are investing in capabilities for GBS.

    within the remaining a number of months, they have multiplied their go-to-market elements and scaled their practices developed round their ecosystem partners and pink Hat. With a competitive labor market, here's putting some drive on their labor prices, together with better acquisition and retention charges, which isn't yet reflected in their existing pricing. They are expecting to capture this value in future engagements, nonetheless it will take time to seem in their margin profile. So now turning to the methods section.

    income efficiency became down 12% driven by product cycles in IBM Z and power, mitigated by way of boom in Storage. In IBM Z, profits declined 33% within the ninth quarter of z15 availability. whereas z15 software so far continues to exceed the amazing z14 cycle, the magnitude of that overachievement has come down a couple of aspects this quarter. IBM Z is a lasting platform given market wants for scalability, reliability, security, and more recently, cloud-native development.

    These characteristics, along side their newer flexible consumption offerings, extra reveal the price of IBM Z platform within their hybrid cloud and AI approach. Their revenue turned into down. Late in the quarter, they begun the rollout of their subsequent-generation Power10 beginning with excessive-conclusion system. As at all times, new energy technology is delivered over time, and the mid-latitude and low-end Power10 methods can be purchasable right through 2022.

    Storage delivered eleven% profits growth pushed by demand from hyperscalers for their tape items and boom in entry-stage, all-flash storage following their product refresh earlier this yr. earnings in this section. income margin become down, reflecting where we're within the IBM Z and Power10 product cycles. So now let me flip to global expertise services.

    revenue was down 5%, which is a 1-factor deceleration from remaining quarter. The yr-to-year trajectory of profits generated from the backlog has been improving over the last few quarters. within the first half of the yr, they also had modest advancements in client-primarily based company volumes and undertaking endeavor, which contributes to in-length profits. however, this quarter, shoppers paused on new venture pastime as the separation became impending, resulting in the income deceleration.

    on the time they decided to separate their managed infrastructure functions business, they undertook a collection of movements to enhance the margin, profit, and money era profile of the enterprise, including a considerable charge within the fourth quarter of 2020. The results of those movements may also be viewed in the margin development over the last a couple of quarters. And this quarter, they once more improved gross margin, up 120 basis aspects. Kyndryl will take this more desirable earnings profile into the separation.

    i could wrap up with a view of their progress year up to now and then talk about one of the crucial fourth-quarter dynamics. As they enter 2021, they laid out their expectations for the yr for their two most critical measures: income and free money circulation. They expected to grow earnings for IBM at precise prices with underlying steady-foreign money efficiency more advantageous within the 2nd half than the first. They anticipated to grow income for IBM, with the exception of Kyndryl, at steady foreign money.

    And they expected to generate $eleven billion to $12 billion of adjusted free money move. That, of route, excludes the money influences of the Kyndryl transaction expenses and the structural movements i'd mentioned earlier. Now we're three quarters into the year, and they just achieved the ultimate full quarter of IBM on a pre-separation groundwork. or not it's an excellent time to take a photo in opposition t these pursuits.

    during the first three quarters, their profits at genuine rates is up 2%. Their profits increase trajectory at constant forex has been enhancing right through the year. And with the exception of Kyndryl, their third-quarter earnings changed into up 2% 12 months to yr, and their adjusted free money movement over the ultimate twelve months is $eleven.1 billion. due to the fact the starting of the yr, they now have streamlined their go-to-market.

    we've expanded investments and closed 10 acquisitions. These moves and investments will assist pressure income boom, however takes time to thoroughly realize the benefit. general, their outcomes over the primary three quarters of 2021 replicate development they now have been making toward their midterm mannequin. during the fourth quarter, they will comprehensive the separation of Kyndryl, which is on the right track for November three.

    The fourth quarter, for this reason, is a big milestone as they transition to the longer term IBM. Now let me deliver some color on three areas for the fourth quarter: first, the revenue trajectory of the brand new segments; 2nd, i may touch upon their tax fee; and third, the influence of the separation of Kyndryl to IBM's consolidated effects for November and December on an working foundation. i may birth with the income trajectory of their segments as they document them in the fourth quarter. As always, i'll discuss it on a continuing-foreign money groundwork.

    however i could remind you, the U.S. greenback continues to fortify and can be a 1- to 2-element headwind to growth in accordance with present spot fees. To supply a stronger view of trends, i may focus on the boom prices earlier than the profits from incremental earnings to Kyndryl. They see continued momentum in their boom vectors in software and Consulting.

    We expect their application income increase rate to increase versus the third quarter. And in IBM Consulting, they once again are expecting double-digit salary growth. In infrastructure, given product cycle dynamics, they predict relatively consistent performance with the third quarter, which turned into a high single-digit decline. 2d, tax.

    i mentioned the timing of discrete tax advantages came about sooner than they prior to now predicted as they prepared for the Kyndryl separation. They still are expecting their full-12 months tax rate to be within the low teenagers range, in accordance with what they indicated again in January. it really is their all-in cost, including discrete tax items, and applies a fourth-quarter tax fee within the excessive young adults. after which at last, IBM's fourth-quarter consolidated outcomes will mirror the Kyndryl separation.

    i may body the income and income per share implications based on the ultimate couple of years. Kyndryl traditionally represented just under $5 billion of earnings in the fourth quarter, with about $3.5 billion of that in November and December. at the same time, they estimate they will get about $350 million from incremental revenue in these two months from the brand new industrial relationship. The web have an effect on to IBM consolidated consequences is a discount of about $three billion of salary for November and December as a result of the separation.

    And for those two months, they estimate an impact of $0.20 to $0.25 of income per share including the brand new business relationship. at the time of separation, Kyndryl might be presented in discontinued operation, with the steadiness of IBM in continuing operation. they will deliver a historic restatement of continuing operations earlier than the conclusion of the 12 months. they are on the threshold of the long run IBM.

    Video: IBM misses Q3 profits estimates (Yahoo! Finance)

    We predict to exit the fourth quarter capable to deliver their mid-time period mannequin, a mid-single-digit profits boom, and cumulative free cash circulate of $35 billion in 2022 to 2024. So with that, they are going to be satisfied to take your questions. i could turn it lower back to Patricia.

    Patricia Murphy -- vice president of Investor family members

    thank you, Jim. before they start the dumps questionsmp;A, i might want to mention a number of gadgets. First, a number of references were made today to IBM's new phase structure, which will be constructive instantly in advance of the Kyndryl separation. They offered tips on the new section scope and naming in an article posted to their investor web page firstly of this month.

    2d, supplemental guidance is provided on the end of the presentation, [Inaudible] comprises the time table of the availability of recast financial guidance for IBM publish separation. and finally, as always, I ask you to refrain from multi-half questions. Operator, let's please open it up for questions.

    Questions & answers:

    Operator

    thanks. at this time, they will begin the query-and-answer session of the convention. [Operator instructions] Their first query comes from Wamsi Mohan with bank of america. Sir, your line is open.

    Wamsi Mohan -- financial institution of the united states Merrill Lynch -- Analyst

    sure, thanks. Arvind, there appears to be a lot of concerns across the specific separation when it comes to knowledge disruptions. You cited on this call that you simply saw some hesitation or pause in spending. Do you think -- given the adjustments that you have put in region also with sales comp, do you believe relaxed in regards to the trajectory of the enterprise once you get past this threshold of close-time period disruption that you simply highlighted? And if I could, Jim, you referred to about $2.5 billion one-time bump from Kyndryl in 2022.

    are you able to perhaps calibrate that number for 2021 as smartly? that could be valuable. thanks.

    Arvind Krishna -- Chairman and Chief executive Officer

    whats up, Wamsi, thanks for the query. seem, i would want to be very clear. I consider that any -- and that i would no longer use the be aware disruption, Wamsi. i'd use the observe that there could be a moderate pause, which is the phrases that I used within the -- my prepared remarks.

    I feel there may be a mild pause, and it will be the end of third quarter, possibly the beginning of fourth quarter. And they see that fall often in hardware and in Kyndryl itself. incidentally, just to add some colour, why do you see that? there was loads of hardware that in fact does movement through Kyndryl. and many people, a lot of their shoppers feel of that as being an alternative method that they've procured infrastructure in the past.

    So, it's no longer a shock given the dimension of the relationship with all of these consumers that they see a pause in a few of them. incidentally, I feel that it truly is the finished nature of it. when I examine their pipeline, I examine their sales compensation, I examine their executive compensation, i am completely confident that this should be well behind us by way of the starting of '22, meaning by using January, smartly at the back of us. And as they additionally get into a new product cycle on probably the most hardware within the first half of '22, I feel that'll put it fully at the back of us.

    And so, my view is that they grasp company to their '22 and forward projections. And this has truly obtained no lengthy-time period or systemic issues that I see, each within the numbers, within the pipelines, and within the genuine habits of valued clientele and their americans.

    Jim Kavanaugh -- Senior vice president and Chief monetary Officer

    Thanks, Wamsi. To your 2d question, bear in mind back at -- on October 4, at their Investor Day, they talked in regards to the amazing strategic relationship between IBM and Kyndryl going forward, of which I suppose, at the moment, they shared about $2.5 billion of annualized enterprise predominantly structured around their excessive-price, mission-essential habitual profits of software and additionally some in their infrastructure phase round hardware purchases and round their infrastructure guide. That become a full-year annualized view. if you analyze fourth quarter, we'll have two months' value of that in 2021.

    And they estimate that that is about $350 million to $four hundred million typical. So in case you go again to what I stated on October 4, the 2022 compared to 2021, 365 days versus two months is, supply or take, about a little bit over $2 billion. And that translates into the three facets of incremental increase one time above their mid-single-digit model in midterm.

    Patricia Murphy -- vice chairman of Investor members of the family

    Thanks, Wamsi. Let's go to the subsequent query.

    Operator

    Our subsequent question comes from Toni Sacconaghi with Bernstein. Your line is open.

    Toni Sacconaghi -- AB Bernstein -- Analyst

    sure. thanks. and that i think, Arvind, you touched on this within the first question, but in all probability let me ask it a little more without delay. So, this quarter, IBM grew at 1.9% for RemainCo versus the evaluation of regular foreign money at minus three.5%.

    The comparisons get about 2 or 3 facets greater intricate looking into subsequent yr, and you have got to accelerate your boom price to get to mid-single-digit growth by way of 2 or 3 aspects. So simply, adjusting for compares, the growth expense has to enrich about 5 percent aspects relative to what you probably did this quarter to hit that mid-single-digit goal. past a product cycle in mainframe and UNIX, given you pointed out form of taking time for investments to repay, what goes to reputedly pretty unexpectedly alternate the increase profile adjusting for comps by means of doubtlessly 4, 5, or 6 elements over the following couple of quarters? and how long do you proceed to expect to invest, i.e., have pressure on working margins, especially in utility and GBS going ahead? thank you.

    Arvind Krishna -- Chairman and Chief executive Officer

    adequate. Thanks, Toni. i may take the primary a part of that, after which i may analyze Jim for the 2nd part of the question. So, Toni, there may be three ingredients of it.

    First, let me acknowledge, sure, their boom costs must increase, so no doubt about it. They aren't announcing we're achieved. The three facets if you want to contribute to the increase cost -- and i feel loads of what you have been pointing to was towards the software increase expense. i may say it comes from three things.

    One, we're seeing advancements in their biological, that means the software they have already got. They proceed to look that. They are expecting that as a way to enhance the application boom quotes by way of a few aspects. I won't actually say the upper band because I do not predict that the three points i mentioned, all of them, will all return at their upper band.

    So, as an instance, 1 or 2 features from the biological growth fee. Two, they are able to continue to make acquisitions. So now not handiest do the ones they have made hold contributing because they are turning out to be neatly into double-digit growth rates or the brand new ones they make will additionally make a contribution to that. believe of that to be in the same range.

    The third one, as we're making loads of changes in their sales compensation, in addition to in the make-up of their earnings group, they talk in regards to the garages. They discuss customer success managers leading to extra experiential and extra technical promoting. They consider that'll power improved deployment and therefore, quicker purchases in that phase. And so, all of these together will make a contribution towards a a great deal-enhanced growth rate within the utility section up to the mid-single digit as I consider you might be stating in some of your math.

    i am not going to debate is it three%, 4%, or 5%. chuffed to try this when they now have a little greater time. and i'll flow it over to Jim for the 2nd a part of the question.

    Jim Kavanaugh -- Senior vice chairman and Chief monetary Officer

    To that aspect, I can not face up to but go into the numbers. So, let's simply -- Toni, brilliant question. thank you very a whole lot. Let's talk about this quarter.

    once more, IBM ex-Kyndryl delivered about 2% growth. by the way, it's an accelerating fashion as they spoke of within the organized remarks from about flat in the course of the first half to now becoming 2%. sure, off a less complicated evaluate, they acknowledge that. but let's take a glance at the profits contribution evaluation of what contributed to that 2 aspects, and now i could tie it again to what they stated on October four as their mid-single-digit increase cost model.

    We noted throughout their three segments, first, they now have an enhancing boom profile as they shift to better price, better boom markets over 70% of their company in software and in Consulting, which, incidentally, also contains a more robust price recurring earnings flow, that these two segments will make a contribution all 5 aspects of IBM's boom, by the way, with improving operating margins, which i'll get into at the end. The infrastructure phase, which is high-price, mission-important overlaying their mainframe enterprise and infrastructure guide enterprise, turned into projected to be flat over time as it follows innovation cycle. So, as they convey out innovation next yr, they firmly believe and assured that they will develop there. however over a 3-12 months length, it truly is about flat but a big money generator.

    So, you bought two increase vectors, one price vector, two delivering increase, one offering money technology. Now let's look at how the third quarter played out. in opposition t that 70-plus p.c of their two boom vectors that focused a 5-point contribution, they delivered four.5 points of salary growth to IBM. They fell about 0.5 point brief, and that's in the utility enviornment as a result of they overachieved in GBS.

    we have a robust booklet of business in GBS, now IBM Consulting, and they see that continuing to play out. They acquired work to do on utility, but we're making underlying enterprise efficiency as a result of, as you all understand, you see the records. Their deferred salary tailwind dissipates over time. And they lost about 1 aspect of boom in software simply as a result of the deferred income tailwind, which means that the underlying business of their pro forma IBM application continues to increase.

    Why will they believe confident moving forward? simply including to one of the vital points of Arvind, #1, they have been 5 quarters in a row now with effective renewal fees. eighty% of their utility business is routine earnings, high-price routine salary. and also you see that in their deferred earnings and deferred revenue stability up $800 million year over yr. number two, they see great acceleration in ARR.

    And by the way, NRR north of 100% once again for the third consecutive quarter. And we're starting to see first-class acceleration in Cloud Paks. And most significantly, as they noted three quarters ago, they are now starting to enter the early parts of their ELA cycle. that will proceed into 2022 and the primary half of 2023.

    So, they consider relatively assured about the two boom vectors. where they neglected is, in keeping with being on the back end of a very a success mainframe cycle, the infrastructure phase took 2.5 elements of boom far from IBM ex-Kyndryl. So plus 4.5 features in opposition t the target of 5%, they misplaced 2.5 features in infrastructure. And which will average out over time as they carry new innovation.

    and then eventually, just wrapping up, for your operating margin comment, they talked about getting into this year, two most essential measures, revenue increase, free cash circulation technology. We're achieving on each of those. They pointed out that free cash circulation generation was going to be important as a result of they obligatory to gas investment in innovation and in IBM Consulting because they saw strong demand. We're taking part in that out consciously.

    we'll see that enhance as they get into 2022, however we're nonetheless driving that money. and that i'll wrap up, 12 months so far via third quarter, turning out to be revenue, starting to be revenue ex-Kyndryl at consistent currency. We're starting to be gross and pre-tax dollars. We're growing to be pre-tax margin, and we're starting to be trailing 12 months free cash movement.

    So it really is the mannequin that they put in area, and they believe fairly assured as they enter 2022.

    Patricia Murphy -- vice president of Investor members of the family

    thank you, Toni. Victor, might they please take the next question?

    Operator

    Our subsequent query comes from Katy Huberty with Morgan Stanley. Your line is open.

    Katy Huberty -- Morgan Stanley -- Analyst

    yes, thank you. Arvind, you referenced the positives in Kyndryl and hardware in the quarter, but utility performance became also gentle of expectations. So, can you talk about what drove the shortfall in Cloud and Cognitive application and where you see opportunities for greater execution within that utility business?

    Arvind Krishna -- Chairman and Chief executive Officer

    yes. Thanks, Katy. yes, actually, as -- definitely, even Jim acknowledged that they fell maybe 0.5 aspect wanting their personal expectations, and they may have performed superior. here is the place I see it doing stronger.

    First, the one that performed precisely in line with what they wanted changed into purple Hat. pink Hat gave us 17%, which is pretty much what they wanted and anticipated. If I now look at their Transaction Processing Platform, it became a bit bit under what they want as a result of they have been announcing that, in a protracted-term model, that may still be extra mid-single-digit decliner. however this quarter, it turned into a excessive single-digit decliner.

    We suppose that as they get past as a result of it's coupled, i wouldn't call it similar, nevertheless it is coupled to some of the infrastructure cycles, I are expecting that to return back beginning in early '22 or probably late in '21. Then on their class it truly is nowadays known as AI applications, they were minus 1%. There, i would expect us to get again to mid-single-digit growth. Now you type of say, if I put all of it collectively, can they are expecting to see a tiny bit -- I name it a tiny little bit of pausing from americans as a result of every little thing occurring? sure.

    Two, they are turning their incentive fashions. I spoke on it on the prior query very briefly. Their incentive fashions for their revenue teams are going to be very closely tuned towards utility going forward in '22. That, I believe, will result in improved -- much stronger efficiency since the best manner that they'll get anyplace close the goal incentives is to make their application number.

    it's doubtless for the primary time that that's been proper in an extended, long term at IBM. So, Katy, it's kind of my view on what happened there and the way they are able to enhance going ahead.

    Patricia Murphy -- vp of Investor family members

    Thanks, Katy. Let's go to the next question, please. 

    Operator

    Our next query comes from Tien-Tsin Huang with J.P. Morgan. Your line is open.

    Tien-Tsin Huang -- J.P. Morgan -- Analyst

    whats up, thanks. it's respectable to talk to you all. i needed to ask on the GBS aspect. in order that did speed up double-digit profits boom.

    feels like fourth quarter, you are expecting that, too, however it did come at a far better cost. So, i am simply curious on the gross margin percentage entrance. So, i'm curious, some of the self assurance for you to reprice to offset the higher can charge of beginning, is there possibility that these expenses may persist right here given all of the demand side that you're seeing? thank you.

    Jim Kavanaugh -- Senior vp and Chief fiscal Officer

    Yeah. Tien-Tsin, here's Jim. i'll take that as they flow forward. As I pointed out earlier and Arvind commented in the organized remarks, they do see a extremely potent demand environment accessible.

    As they were going through fourth quarter, they known as a extremely mindful strategy. GBS, now IBM Consulting, once more, performs a very integral position to their hybrid cloud platform-centric business mannequin. Why? because it drives scale and adoption to their platform, and it also pulls IBM expertise while taking knowledge of the ecosystem and partnership and ability and capability. So, they began aggressively adding ability, capability, potential, ecosystem partnerships, and scaling acquisitions.

    I feel they simply introduced today their eighth GBS acquisition in the closing 365 days ordinary. So, it became a mindful approach. And they agree with that that flywheel effect of GBS that turns into the multiplier of driving their platform, pulling their software, and driving a extremely mighty economic equation for their ecosystem companions is elementary in their long-time period method. Now with that mentioned, they noticed margins down 310 groundwork aspects.

    We noticed pre-tax margins down one hundred ten groundwork elements. inside that, notwithstanding, they grew gross income greenbacks, and they grew pre-tax greenbacks. We're about generating boom in true line and round generating cash contribution. And GBS delivered that today.

    i would also point out that GBS accelerated their margins quarter to quarter totally. Pretax margins were up 5 facets quarter to quarter, and that they've been accelerating their gross margins sequentially each quarter this year. So, they delivered over 13 points of pre-tax margin in the third quarter; and their mannequin, as they referred to on October 4, turned into low teenagers. So, they suppose relatively comfy.

    We see an outstanding book of enterprise, and they continue to look, in fourth quarter, IBM Consulting supplying double-digit revenue boom and margin dollar and income dollar and money greenback contribution whereas pulling their software and hybrid cloud platform.

    Patricia Murphy -- vice president of Investor family members

    Thanks, Tien-Tsin. Let's go to the subsequent query, please.

    Operator

    Our next query comes from Jim Suva with Citigroup. Your line is open.

    Jim Suva -- Citigroup -- Analyst

    thank you very lots. My question, in view that loads of them were answered, there's only one of them, and that's the influence of higher labor fees. No rely the place you appear, labor costs are going higher. and i do see that to your organized slides that you just did supply that your signings have been up three%.

    So, should still they think about, as time rolls ahead, you are going to implement greater labor costs that amplify and go better? Or are they definitely material satisfactory so they should still be modeling some changes into your money flows? Or how should they form of think about that as you're employed in the course of the company since it's an exquisite dynamic and fluid situation with labor expenses? thanks.

    Arvind Krishna -- Chairman and Chief govt Officer

    So, Jim, exquisite question. And incidentally, i would tell you that I do not consider that this 12 months is interesting. perhaps there may be a touch more issues occurring, however I don't suppose it's exciting. I bear in mind 2001 in reality smartly.

    I remember 2007 just before the monetary disaster. this is a continuous movie in the know-how business. Now you mentioned the three% signings increase. i would not seem at the 3%.

    i'd examine their book-to-bill ratio, which is 1.1. And so, publication-to-bill gives an improved sign of what the demand is for their ahead-searching salary and demand in their IBM Consulting enterprise. Now, look, labor needs to be managed. they now have a world labor mannequin.

    We put people everywhere. And as Jim simply outlined in solutions to the prior question that, sure, should you do have inflation on your labor cost, there is a component of it this is going to rate via for that facet of the company. In all the rest of the business, definitely, i'm now not so concerned about labor charge. i'm involved about getting the correct skill probably, but it truly is at all times a agonize that I have, and i've been paranoid about that for 30 years.

    it truly is now not interesting. and that i feel it's similar to lots of your corporations, Jim, like now not simply yours but all your colleagues right here on this call. The correct talent is far more important, and their labor can charge is crucial. in the conclusion of the day, it's maybe 15%, 20% of the whole cost and price it truly is sort of critical towards the other groups since you can control the leisure.

    So, internet answer to you is, no, or not it's no longer anything that has to be modeled in. I don't believe so. but they at all times ought to be anxious about it when it comes to how will they expense, how do they get the labor swimming pools, the place can they put the labor swimming pools, and all of these features.

    Patricia Murphy -- vp of Investor family members

    brilliant. thank you, Jim. Let's go to the subsequent query, please.

    Operator

    Our subsequent query comes from Keith Bachman, bank of Montreal. Your line is open.

    Keith Bachman -- BMO Capital Markets -- Analyst

    hi. Many thanks for taking the question. i wished to ask first on Cloud Paks that you just seem to be suggesting that here is going to be a key or one of the many enablers to force growth. and that i became hoping you may clarify a bit bit why Cloud Paks since it sounds very comparable to bundling, which IBM and a lot of groups were doing for years.

    So, want to are trying to be mindful a little bit why Cloud Pak is different from the ancient bundling that IBM has been doing. after which 2d, if I might just ask, Jim, a query I've requested before is on software renovation. an outstanding quarter on effortless compares and i simply desired to get your recommendations on the durability of the application protection, no longer whether it's vital. but is it, really, a boom class as they seem out within GBS over the next two years, three years? Many thanks.

    Arvind Krishna -- Chairman and Chief executive Officer

    good enough. So, Keith, i may take the first part of that question on Cloud Paks. So, Cloud Paks don't seem to be just bundled. they are not just containerizing utility.

    i'll let you know appropriate away, if all you do is bundled utility, you're going to really get a price deflation. If all you do is containerized utility, there will be no plus or minus. or not it's simply a unique approach of delivering it. So i may take some of the Cloud Paks and perhaps use it as a brief example.

    If I take their Cloud Pak for information, if I now flip round and inform you that whether they take a few of their integration application or no matter if they take a database application like Db2, and that is the reason all you supply through that, you are correct, it is neither plus nor minus. I consider it's going to reside where it is. besides the fact that children, or not it's now not just putting these in as options. loads of the Cloud Pak for facts is really new innovation.

    It includes methods round facts textile. It contains methods round how do you federate records each from public clouds and from other repositories which are probably now not IBMs interior the customer's on-premise ambiance. It incorporates the information catalog. It carries these how to be capable of do some competition devoid of even relocating the facts.

    That new content material brought to one of the vital current content, so they take skills of their incumbency, but they get carry because there is more usage overall for these technologies than there turned into before, is why we're so excited about Cloud Paks and where it gives us both. sure, some of it is simply going to be a circulate, but loads of it is basically extended usage. And with a bit of luck, that form of made the instance clear on how we're using innovation into the portfolio with that one example. So Jim, i could supply it to you to address the -- I don't know whether to elevate upkeep in ARR or NRR.

    Jim Kavanaugh -- Senior vice chairman and Chief economic Officer

    I suppose, Keith -- and i'm interpreting your question given you utilized it to GBS, and now they have had this discussion many quarters appropriately so, and also you're speakme about application administration services, AMS. If i'm no longer answering the appropriate question, please get back to Patricia, and they will flow forward from there. however AMS, as they now have referred to for a handful of quarters, they got returned to increase, up 5%, accelerated that increase, albeit, as they stated in the prepared remarks, off a an awful lot more straightforward evaluate all the way through the peak of the pandemic closing year in third quarter. however it was up this quarter as they had growth in choices, which modernize the client's purposes and as they move them to a hybrid cloud.

    We said their software administration having a tremendous incumbency value in a hybrid cloud platform-centric mannequin. Why? as a result of what they have now seen and learned over the remaining two-plus years after the acquisition of red Hat is that, one, they have developed up a $3.5 billion book of enterprise around their purple Hat observe in GBS from a lifeless birth throughout the acquisition. And they developed that up. Of that $3.5 billion, over three-quarters of that publication of enterprise is in AMS bills.

    2nd, AMS -- excuse me, GBS driving that flywheel effect I stated prior is really -- promises over one-third of their cloud income -- Cloud Pak profits boom each and every quarter, and within that, eighty% are AMS accounts. So, there is a causality and a correlation here between their powerful incumbency base, us having business company procedure advantage and the technical potential to be the client's relied on accomplice. To circulation them along their event to cloud, AMS is a extremely necessary part. So, they noticed good growth.

    And incidentally, their penetration of AMS cloud activity, be aware, they said during the past this predominantly being an on-prem enterprise application awareness difficulty. They proceed to make growth. We're -- about near 40% of their AMS company is now cloud, and we're capitalizing on red Hat. We're catalyzing on software modernization.

    And we're capitalizing on very potent ecosystem partnerships with SAP S/4HANA, to identify one, as they circulation ahead.

    Patricia Murphy -- vice chairman of Investor relations

    Very good. thanks, Keith. Victor, let's take one ultimate question.

    Operator

    actually, their remaining query comes from David Grossman with Stifel. Your line is open.

    David Grossman -- Stifel economic Corp. -- Analyst

    thanks, and thanks for squeezing me in here. just two basically quick ones. First, how a great deal, if any, of the income with Kyndryl is pastime-primarily based, which may well be dependent on their own execution? after which secondly, Jim, you outlined the ELA cycle commencing, I believe, early 2022. possibly you could share with us simply how a whole lot of a headwind it's been and which segments it's impacted most.

    Thanks.

    Jim Kavanaugh -- Senior vp and Chief economic Officer

    David, thanks very a lot for the question. I suppose i may take each, after which Arvind can wrap it up right here standard. First, around Kyndryl. So, in case you go back to October four, at the Investor Day, which they have been pretty clear, and they mentioned we're going to proceed that transparency into 2022 across the exterior revenue with the potent strategic relationship between IBM and Kyndryl, they observed about, on a full-yr groundwork, $2.5 billion, supply or take.

    And in 2022, for those who got three hundred and sixty five days versus two months in 2021, it would be about $2 billion of incremental or about three points. inside that, David, the majority of it really is in application. And a majority of this is annuitized-primarily based high-value, mission-crucial-based mostly habitual salary. So, if you're thinking about do they have any deflationary affects around that $2-plus billion on the software facet, which includes the vast majority of it, no.

    The 2d element is they have about -- annualized about $0.5 billion relating to their infrastructure aid and hardware. On the infrastructure guide, or not it's once more an annuitized-primarily based company standard. And with regards to hardware, in their strategic relationship, as they set Kyndryl up, we've got given them a gorgeous aggressive and part of aged stock refresh software, so they have little or no hardware purchases over probably the subsequent 18 months to 2 years given they simply went through a big asset refresh. So lengthy answer to your question, but I do not believe they have loads of have an impact on relocating ahead against that.

    2d, across the ELA cycle, you be aware of this reasonably smartly. it's customarily a 3-plus yr. The dynamics of client buying behaviors alternate over time, however they consider very confident. The respectable information is right here is they have a lot of headroom.

    We're just beginning the early a part of that in fourth quarter. as a way to predominantly play out in 2022 after which will also prolong early into 2023 as they circulation forward. And if you study their transactional-connected exercise, we've got been making amazing efficiency development in their annuitized-based enterprise with the renewal costs, and their on-prem transactional business has struggled, notably right through the pandemic. this could bolster that as they circulation ahead.

    And most importantly, they think assured in the investments in innovation and what we're bringing to market with their modernized and containerized Cloud Pak choices optimized on precise of their hybrid cloud pink Hat platform that we're respectable. So, with that, let me turn it over to Arvind.

    Arvind Krishna -- Chairman and Chief govt Officer

    Thanks, Jim. seem to be, first, i might like to thank all of you in your questions. i thought they had been definitely moving into the details; and confidently, their answers helped you have in mind their enterprise a whole lot superior. Let me just make a few feedback to wrap it up.

    i hope you took away is that they proceed to make this growth this quarter in the key areas. both myself and Jim highlighted them in their key areas of increase and in their cost vectors as they go ahead, specially searching into '23. but they will also well known that they at all times have more to do. Importantly, they are on the brink of the IBM of the longer term, and they are expecting to exit the yr in a position that delivers on their mid-term mannequin starting in 2022.

    it's the sustainable mid-single-digit income growth and the increasing free cash movement that fuels the entire investments. So, with that, I appear forward to chatting with all of you once more.

    Patricia Murphy -- vp of Investor family members

    Arvind, thanks. Victor, let me turn it returned to you to shut out the call.

    Operator

    [Operator signoff]

    length: 67 minutes

    name individuals:

    Patricia Murphy -- vp of Investor relations

    Arvind Krishna -- Chairman and Chief govt Officer

    Jim Kavanaugh -- Senior vp and Chief economic Officer

    Wamsi Mohan -- bank of the united states Merrill Lynch -- Analyst

    Toni Sacconaghi -- AB Bernstein -- Analyst

    Katy Huberty -- Morgan Stanley -- Analyst

    Tien-Tsin Huang -- J.P. Morgan -- Analyst

    Jim Suva -- Citigroup -- Analyst

    Keith Bachman -- BMO Capital Markets -- Analyst

    David Grossman -- Stifel financial Corp. -- Analyst

    greater IBM analysis

    All earnings call transcripts




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